Terms & Policies

1. Free trial

• Every new install of StoreMS includes a 30-day free trial with every Pro plan feature unlocked. No card or payment is required.
• To start the trial, the app asks for a WhatsApp phone number. Each phone number can be used for one trial only.
• Each computer can also have only one trial. Reinstalling Windows or the app, or resetting the computer, does not start a new trial.
• When the trial ends, your data stays on your computer, but new sales stop until a license key is activated.

2. Licenses

• One license key activates one computer (1 license = 1 machine). A shop with several computers needs one key per computer.
• Each plan (Basic, Pro, Enterprise) has its own limits on branches and staff users, as shown on the pricing section of the home page.
• A key is tied to the Machine ID of the computer it was activated on (Settings → License in the app) and cannot be used on a second computer at the same time.
• Moving a license to a replacement computer (for example after a hardware failure) is done by contacting us with the old Machine ID.
• When a time-limited license expires, the app becomes read-only for a short grace period: you can still view, print and export your data, but not record new sales. Renew the license to continue selling.
• Software updates are delivered automatically while the license is valid.

3. Payment & refunds

• Pay by bank transfer using the QR code on the Pay now page, or arrange payment with us directly by WhatsApp, Facebook or email. A person checks each transfer before the license key is issued, which can take longer outside business hours.
• Prices are listed in US dollars; the kip amount shown is an estimate at the current exchange rate.
• If a paid key has never been activated on any computer, you can ask for a refund within 7 days of purchase.
• Once a key has been activated, the sale is final, except where the software itself is at fault and we cannot fix it.

4. Your data and privacy

• Your shop's business data (sales, products, stock, customers and staff) is stored on your own computer. It is not uploaded to our servers.
• To manage trials and licenses, our server keeps: the WhatsApp number given for the trial, the computer's Machine ID and installation ID, the app version, and the license status. Phone numbers and Machine IDs are stored encrypted.
• When you buy a license, we also keep the buyer's name, shop name and contact details so we can support that license.
• Our server records IP addresses in security logs to detect abuse such as repeated trial sign-ups.
• We use this information only to provide, support and protect the software. We never sell it or share it with third parties, except where the law requires it.
• We may contact the trial phone number on WhatsApp to help you set up. Tell us if you'd rather not be contacted, or if you want your trial or customer records deleted.
• You are responsible for keeping backups of your own shop data. The app includes backup tools in Settings.

5. Acceptable use

• Do not share, resell or rent license keys, and do not try to get around the trial or license checks (for example by changing the computer's clock, copying the app to other machines, or modifying the app).
• Do not reverse-engineer, decompile or tamper with the app. The app checks its own integrity and may stop working if it has been modified.
• Keys used in breach of these rules may be revoked without a refund.

6. Liability

• We work to keep the app reliable and fix problems quickly, but we cannot guarantee it will be free of every error or interruption.
• Our total liability for any claim is limited to the amount you paid for the license concerned. We are not liable for lost profits or lost data, so please keep regular backups.
• These terms are governed by the laws of the Lao People's Democratic Republic.
• We may update these terms. The date at the top of this page shows the latest version; significant changes will be announced on this website.

7. Contact us

For help installing, buying or moving a license, or any question about these terms:

• Phone / WhatsApp: +8562091017872
• Email: [email protected]
• Facebook: StoreMS
• Website: poshub.online